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Il giocatore dall'Italia ha inviato tutti i documenti richiesti for every la verifica ma lo stato della verifica è ancora sconosciuto. Il reclamo del giocatore è stato risolto con successo.
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Prima di tutto, qui a Gratowin, ci sforziamo sempre di trattare tutti i nostri clienti in modo equo e in conformità con le regole aziendali stabilite e i termini e le condizioni. Dopo aver esaminato la tua richiesta di rimborso iniziale effettuata nel luglio 2022, vedo che i nostri colleghi ti hanno risposto immediatamente e hanno spiegato perché la tua richiesta di rimborso non poteva essere accolta.
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